Southern States Subaru Of Raleigh

5 ( reviews )
2511 Wake Forest Rd, Raleigh, NC 27609, United States
+1 919-839-7481

Welcome to Southern States Subaru of Raleigh: Your Premier Automotive Destination

Nestled in the heart of North Carolina's vibrant capital, Southern States Subaru of Raleigh stands as a beacon of automotive excellence and community commitment. Located conveniently at 2511 Wake Forest Rd, Raleigh, NC 27609, United States, our dealership has long been dedicated to serving the diverse needs of drivers across the Triangle area and beyond. We pride ourselves on fostering an environment built on trust, transparency, and an unwavering dedication to customer satisfaction. Whether you are searching for the latest award-winning Subaru model, require expert maintenance for your current vehicle, or are looking for reliable pre-owned options, our team is here to guide you through every step of the automotive journey with professionalism and genuine care.

At Southern States Subaru, we understand that purchasing or servicing a vehicle is a significant decision. That’s why we strive to make the experience seamless, enjoyable, and tailored precisely to your lifestyle. Our commitment extends beyond the showroom floor; we aim to be a long-term automotive partner for every member of the Raleigh community. Explore the Subaru difference with us, where legendary reliability meets exceptional service.

Key Highlights of the Southern States Subaru Experience

Our dealership distinguishes itself through a commitment to quality in every facet of our operation. We focus on providing an unparalleled automotive experience that resonates with the values of our customers. Here are a few core aspects that define our service:

  • Comprehensive New and Pre-Owned Inventory: We maintain an extensive selection of the newest Subaru vehicles, renowned for their Symmetrical All-Wheel Drive capability, safety ratings, and fuel efficiency. Complementing this is a carefully curated inventory of high-quality pre-owned vehicles, rigorously inspected to ensure they meet our stringent standards for performance and longevity. This variety ensures that every visitor finds a vehicle perfectly suited to their driving needs and budget in Raleigh.
  • Dedicated and Knowledgeable Sales Team: Our sales professionals are not just focused on transactions; they are product experts committed to understanding your specific requirements. They take the time to explain the advanced features, safety technologies, and performance characteristics of each model, ensuring you drive away confident in your selection. We prioritize an informative, low-pressure environment where your needs dictate the pace of the process.
  • Certified Subaru Service and Parts Center: Maintaining your Subaru’s peak performance requires expertise. Our state-of-the-art service center is staffed by factory-trained technicians who utilize genuine Subaru parts. From routine oil changes and tire rotations to complex diagnostics and repairs, we adhere to the highest standards of automotive care, ensuring your vehicle remains reliable for years to come on the roads of North Carolina.
  • Commitment to Community Engagement: Southern States Subaru believes in being an active and responsible member of the Raleigh community. We actively participate in local initiatives and support organizations that make a positive impact on the lives of our neighbors. This deep connection reinforces our dedication to serving the people who make this region special, viewing our location at 2511 Wake Forest Rd as more than just a business address, but a neighborhood hub.

Your Journey Starts Here in Raleigh

Choosing Southern States Subaru of Raleigh means opting for a partnership founded on integrity and a shared passion for quality automobiles. We invite you to visit our facility at 2511 Wake Forest Rd, Raleigh, NC 27609, to experience the difference firsthand. Whether you are ready to test drive the latest crossover or need expert advice on vehicle maintenance, our team is prepared to exceed your expectations. We look forward to welcoming you and helping you discover why so many drivers in the Raleigh area trust us as their dedicated Subaru resource. Discover reliability, safety, and exceptional value—discover Southern States Subaru.

Amenities and More

  • Accessibility
    • Wheelchair-accessible car park
    • Wheelchair-accessible entrance
  • Service options
    • On-site services
    • Delivery
  • Offerings
    • Oil change
    • Repair services
    • Used goods
  • Payments
    • Cheques
    • Credit cards
    • Debit cards
    • NFC mobile payments
  • Parking
    • Free parking lot
    • On-site parking

Menus

Reviews Southern States Subaru Of Raleigh

Kae Aton
22-12-2025
I really can't say enough about what a positive experience we had with Southern States and Joey in particular. … More
Natasha Richmond
03-12-2025
Do not, under any circumstances, buy a used car from Southern States Subaru of Raleigh new and used inventory. My mother did, and was sold a car without a clean title. Not only that, but I, not the dealership, discovered that the NYS DMV still had the car marked with one lien against it. This mark was a clerical error made by the lienholder. I've tried multiple times to reach the dealership with the information, but their operator's mailbox is always full. It has been over three months since the purchase, and my mother still hasn't received a title nor a registration. I've lodged a complaint with the NCDMV. Southern States Subaru should get negative stars if possible. Buyer beware.
Sevil Modeste
23-10-2025
I recently visited Subaru on November 20th for an oil change and to inquire about a warranty issue with my car’s radio. Unfortunately, my experience was disappointing. The representative, Logan, was dismissive when I mentioned the corrosion on the radio. Instead of investigating the issue or having a technician look into it, she questioned why I hadn’t brought the car in sooner and attributed the problem to sun exposure rather than considering possible warranty coverage. When I asked about an oil change promotion, Logan responded in an unwelcoming tone, saying that many people come in with promotions, rather than offering assistance or empathy. She also told me I needed to bring the promotional information with me—which I understood—but the lack of tactfulness was unwarranted. Because of this, I was unable to redeem the promotion, and no one inspected the radio issue. Overall, I left feeling undervalued as a customer. Due to this experience, I will be moving on to a dealership where I’ll be treated as a valued customer. This is especially disappointing because I’ve had exceptional experiences for years, since 2019, at both Williams Subaru in Charlotte, NC, and Richard Lucas Subaru in Avenel. I hope that in the future, they can improve their customer service and provide a more supportive and attentive experience.
Tessa Rogers
12-10-2025
I would not recommend this service center and will not be returning. This was one of the worst customer service experiences I have had. I scheduled an appointment to have my wheel bearings serviced under warranty. From the moment I arrived, I was treated as an inconvenience rather than as a customer seeking help. This was my first time filing a warranty claim, but I had contacted the dealership where I purchased the warranty in advance to confirm coverage. I provided Southern States with my service agreement, including the clearly listed contract number. Despite this, staff insisted it was insufficient. When I asked if they could contact the dealership that issued the warranty to clarify the situation, they refused. I was left scrambling to find additional documentation on my own. At one point, I was simultaneously on the phone and texting the dealership I purchased the vehicle from, trying to resolve the issue. A Southern States employee questioned why I was “calling to figure it out,” despite their unwillingness to assist. The tone and treatment I received were dismissive and uncomfortable. Whether due to my age or the condition of my vehicle, the experience felt discriminatory—especially as I watched other customers be greeted with warmth and patience while I was repeatedly told I was wrong, lacked proper paperwork, and could not be helped. After about 15 minutes, I was told they could no longer assist me that day and that I would need to return another time. Ten minutes later, I reached the dealership that sold me the car, who confirmed that all necessary information was already included in the paperwork I had originally provided. For comparison, another local Subaru dealership—Johnson Subaru—was able to assist me the same day using the exact same information and documentation. This made it clear that the issue was not my paperwork, but the unwillingness of this service center to help. This situation could have been resolved quickly with even minimal effort or courtesy from the service staff. Instead, I left feeling dismissed and frustrated. Customer service like this is unacceptable.
Jen DeCaro
03-10-2025
The utter lack of professionalism at this establishment is unrivaled, in my experience. Despite having crossed a few excellent employees who no longer work there, my experience with the average employee over the past 8 months has been … More
Mason McGlamery
18-09-2025
One of the least welcoming experiences I've had trying to get my car serviced. I've been to multiple Subaru service shops around NC and this one was really a disappointment. No hello, hi, or greeting to speak of from the beginning...I … More
Allison Johnson
11-08-2025
Reggie got us the deal we wanted on our trade and new Legacy Sport!! Stress-free, no pressure and no games experience! We told them our budget and they made it happen - with the warranty included! Their finance manager even found us a … More
Stacey Lanning
02-08-2025
My recent experience with the Service Department has been extremely disappointing. I took my car to the dealership for an issue and was given a long list of recommended services, which surprised me, since I was in the dealership only 3 … More
Josh Modlin
23-03-2025
I highly recommend purchasing your next vehicle here. Randy was an absolute pleasure to work with and I would recommend him to anyone. He was able to work with us to get the exact vehicle we want within our price range. The entire process was smooth and easy. By far the best car buying experience of my life.
Jennifer Teasley
09-03-2025
The Sales Manager offers a great deal and they have a good selection. Just make sure any after sale promises are in writing. Supposedly he made me an appt to get a tape … More

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